When do I have to book ?
We advise you to book as soon as possible to ensure availability. At least 48 hours before your arrival via telematics.
If you need a transfer in the next 24 hours and not have been able to book before, we do our best to serve you.
How do I contact gibraltarairporttransfers.com?
You can contact us via email or by phone. You will find all our contact details on our contact page. If your query is urgent or you need immediate response, please call us to offer you immediate assistance.
What happens when I apply for budget?
When completed your application, the details are sent electronically to the supplier to verify the information, which must be as correct as possible, as the provider is not responsible for errors in service due to incorrect information. You will receive an email offering economic and with the explanation of the procedure to confirm your reservation. You can check the details in the email booking prior to travel, and to inform us immediately if there is an error.
How do I pay for my reservation?
By bank transfer or Paypal.
We accept cards credit Visa, Mastercard, American Express and most debit cards. All payments are protected with ecriptacion SSL of 256 bits and will be carried out in accordance with the EEC standards. If you have problems to pay with the card, please contact our customer service team.
How much luggage can I take?
The limit per person, for all types of vehicles, is a standard suitcase (approximately 70 cm high, 47 cm wide and 21 cm depth), as well as a small piece of hand luggage. Please note that your hand baggage will be transported in the vehicle with you, so you must have a size suitable for this. If you travel with excess baggage, large suitcases, seats for children or other types of material (sports or professional), be reviewed at the time of making the reservation and thus determine the appropriate vehicle. If the vehicle that reservation does not have sufficient capacity, you may be required to pay the cost of sending a second vehicle to carry out the transfer.
Do we offer transfers for passengers with wheelchairs?
Yes, in the vast majority of destinations. It would be necessary to notify it at the time of formulating the reservation or notify the telephone the customer for confirmation.
You will travel anyone else in the car that I hire ?
No, we only offer private transfers, the price you pay for booking your vehicle is exclusive to you or your group.
In some destinations and demands specific, we offer Shuttle service, that if it can be shared by hiring.
Still the confirmation email and/or proof of booking has not reached me. What should I do?
In some cases it is possible that your server confuse our emails and catalogue them as spam, if you think that you should have received some email our and not have it, email us or call our support team at customer.
Booking confirmation vouchers are processed quickly and they are sent in shortly after receiving the confirmation of the effected payment. Allow our team of reserve 4 hours to process your booking and send you confirmation by email.
What happens if my departure flight is delayed or is cancelled?
In most cases, drivers have motorized flights using the computer applications provided by airports. But it is important that let us know any delays in arrivals as soon as possible to our customer to reschedule its collection. If not we can reschedule your transfer, refund you the money in accordance with our terms and conditions.
Cancellations can be made up to the day of the move in advance. However, any change should be made at least three days before the transfer.
How will the transfer be? (Experience)
Where will I find the driver when you arrive at your destination?
The driver will be waiting for you in the arrivals area of the airport with a sign with your name. If you want to perform in another place or form, please contact our customer services.
If you can’t find the driver, call us at any of the numbers of telephone support 24 hours you’ll see on the booking voucher and we will help you immediately. The driver will also travel with your contact details in case he needs to contact with you.
Where will I leave the driver?
All our services are door-to-door. The driver will take you directly to the address that you provide in your reservation.
Occasionally, there may be physical restrictions: cutting road or streets by any over-straining, drivers stopped them and you each in accessible place more close as possible to your destination contracted.
Inappropriate behavior policy.
The provider reserves the right to refuse service to any person who is under the influence of alcohol or drugs. Moreover, any person whose behavior or language abusive and likely to cause a threat or insult to the driver or damage to the vehicle, will not be refund for services not rendered due to detailed reasons.
Damage to vehicles, the responsible individual shall be responsible for any charges incurred by the supplier.
Forget something in the vehicle. How do I get back it?
The contract for this service is between you and the supplier, as such, we cannot accept responsibility for damage, loss or theft of any luggage or personal items in transit.
Any claim of compensation for loss, damage or theft of items that result from the use of the service should be the supplier of the service, and be subject to the laws and jurisdiction of the country in which the service was provided. The name and the contact details of your supplier are provided on the voucher.
We will do everything in our hands to send you the item lost to your accommodation or your home. Please keep in mind that the charges incurred for shipping will have to pay until the luggage is issued by courier, according to our terms and conditions.
Does not find the driver or representative of the supplier, please call the phone that is in your booking confirmation.
Any complaint must register in writing and be received by Areatransfer.com within 30 days of their return trip. After this period it will be not accepted.
That occur by disregarding our terms and conditions or provide incorrect information are not addressed.
If you still have questions after reading the questions and answers, we will be glad to help you. Please contact Areatransfer.com.
Offers transfers to common destinations.
Airports: El Faro (towards Huelva-Spain), Seville, Jerez, Gibraltar, Málaga and Granada.
Railway stations of AVE: Malaga and Seville.
Ports: Huelva, Seville, Cadiz, Tarifa, Algeciras, Gibraltar and Malaga,
Prices on shipments of gibraltarairporttransfers.com are very competitive without sacrificing any aspect of quality in the service. There is no charge and you can pay with your credit card (paypal) in advance. Check our frequently asked questions.
Book easy In the “booking request” section, fill in all the data and we will contact you by email with confirmation and details to confirm your reservation. You can contact our call center and modify your reservation. See booking request.
Quality and trust services
Our drivers will wait for them promptly, in the meeting place with a sign indicating your name. Service 24 h for arrivals or collected incidents. Want to know more about and their service? gibraltarairporttransfers.com Refer to our section how it works.